Contact Us

Phone

Address

General Enquiries or Attendance

Telephone: 0191 386 6628 or email enquiries@framdurham.com

Absence Line or Attendance Queries: 0191 386 6628 or email our attendance officer Mrs L Gordon

Specific Enquiries

As you will appreciate, in a school of more than 1000 students, it is not possible for one person to deal with all enquiries or concerns, so it is important for us to direct you to the most appropriate person. Please use the following guide to help you.

Nature of EnquiryContactPhone or Email
A concern about the welfare of a child Mrs L Brookes, Director of Safeguarding (our deputy safeguarding leads are Mrs K Oldham & Mr M McCreedy)Telephone 0191 386 6628 or email Brookes.l@framdurham.com If your concern is urgent and out of hours, please get in touch with Durham County Council First Contact on 03000 267 979
A question or concern about your child’s general welfare or pastoral careYour child’s STEP tutor, or for more serious concerns, the Pastoral Manager or Head of YearTelephone 0191 386 6628 or email enquiries@framdurham.com for STEP tutors. For the direct email address of Heads of Year and Pastoral Managers, see table below
A question about your child’s work or progress in a subjectYour child’s subject teacherTelephone 0191 386 6628 or email enquiries@framdurham.com for subject teachers
A concern about your child’s progress or experience in a subject which can’t be addressed by the subject teacherCurriculum Leader for the subjectTelephone 0191 386 6628 or use the direct email address below
A concern about your child’s progress across a range of subjectsYour child’s Head of YearTelephone 0191 386 6628 or use the direct email address below
Questions relating to access to subject reports, Parent App or emailMr A Langford (Data and Assessment Manager / Timetabler)Telephone 0191 386 6628 or email Data@framdurham.com
For questions relating to our SEND provisionMr M McCreedy, Director of Achievement Centre (and SENDCO)Telephone 0191 386 6628 or email mccreedy.m@framdurham.com
For questions relating to Sixth Form students (academic progress or pastoral issues)Mrs L Mersh-Roberts, Director of Sixth FormTelephone 0191 386 6628 or email mersh-roberts.l@framdurham.com

If you have followed the procedures above and a concern still exists/the matter has not been resolved to your satisfaction, then please contact:

  • Mrs G Scott: Assistant Headteacher (concerns about student progress) – 0191 386 6628 or email Mrs Scott
  • Mr F Ward: Assistant Headteacher (concerns about pastoral care) – 0191 386 6628 or email Mr Ward
Key Pastoral StaffRoleEmail
Dr A SmithHead of Year 7Smith.A@framdurham.com
Miss R WilsonHead of Year 8Wilson.r@framdurham.com
Mrs E KingHead of Year 9King.e@framdurham.com
Mr S SmithHead of Year 10Smith.s@framdurham.com
Mr K DinsdaleHead of Year 11Dinsdale.k@framdurham.com
Mrs K OldhamSenior Pastoral Manager (Year 7)Oldham.k@framdurham.com
Mr P ChiversPastoral Manager (Years 9 and 10)Chivers.p@framdurham.com
Mrs J CresswellPastoral Manager (Years 8 and 11)Cresswell.j@framdurham.com
Curriculum LeadersDepartmentEmail
Mrs R AtkinsonArtAtkinson.R@framdurham.com
Mr A BrownHistory and PoliticsBrown.Al@framdurham.com
Mrs J ChristieEnglishChristie.J@framdurham.com
Mr C EarlDrama and MediaEarl.C@framdurham.com
Mr A GargettScienceGargett.A@framdurham.com
Mrs D HaleModern LanguagesHale.D@framdurham.com
Mrs J LaidlawGeographyLaidlaw.j@framdurham.com
Mr M LambMusicLamb.M@framdurham.com
Miss L LutynskiPE and SportLutynski.L@framdurham.com
Mrs H MachinRE, Psychology and SociologyMachin.H@framdurham.com
Mr A SuttonMaths and ComputingSutton.A@framdurham.com
Mr F WardPSHEWard.F@framdurham.com
Mr G WilsonTechnology and Vocational EducationWilson.G@framdurham.com

Lettings 

We have some fantastic facilities, widely used by the school and community. We are very proud to have the Sjovoll Centre – a state of the conference facility and science learning centre. Should you wish to book this facility, please follow the link to the website, or contact Mrs A Allan..

For information on how to hire our fantastic sporting facilities, including our brand new state-of-the-art sports hall, climbing wall and 3G hockey pitch, please contact Mr T Wilcock.

We offer competitive rates, outstanding service and excellent facilities and are very keen to work with our local and wider community.

Curriculum Enquiries

Should you have any questions about our Curriculum offer, please refer to our dedicated curriculum pages from the main “Curriculum” menu. If you still have further queries, please email the relevant Curriculum Leader listed in the table above.

Complaints policy

We will always try to meet your needs and seek to resolve your concerns without the need for you to make a formal complaint but should you wish to do so, this should be put in writing (using the form within the Complaints Policy) and sent via Mrs F Thompson (Executive Assistant) by post or through the following email address “Comments Email”. For complaints specifically in relation to SEND provision, please address your complaint for the attention of the SENDCO – Mr M McCreedy.

In cases of allegations against the Headteacher, the matter should be raised with the Chair of the Local Governing Board (Angela Darnell) in writing by addressing the complaint confidentially to the chair via Mrs F Thompson (Executive Assistant) by post or through the following email address: Mrs Thompson. 

School closures

Should school closure be necessary due to instances of bad weather or for other emergencies, parents will be contacted by text message at the earliest possible opportunity. Please make sure you have informed us of your mobile phone number, and update us if this ever changes.

If you require a paper copy of the information on this website, we shall provide this free of charge.

Other formats are available e.g. large print, braille or translated into another language.